FAQ
We want your experience with Wish Beautify to be smooth, clear, and worry-free. Below are answers to the most common questions our customers ask.
🛍️ Orders & Products
Q: Are your products original and high quality?
Yes, absolutely. All products sold at Wish Beautify are carefully selected and meet our strict quality standards. We focus on authenticity, safety, and premium quality.
Q: How do I place an order?
Simply browse our store, add your favorite products to the cart, and proceed to checkout. Once your order is placed, you will receive a confirmation email.
🚚 Shipping & Delivery
Q: Where do you deliver?
We currently deliver across all areas of the United Arab Emirates (UAE).
Q: How long does delivery take?
Our standard delivery time is 2–3 business days. Orders placed on weekends or public holidays are processed on the next working day.
🔄 Returns & Refunds
Q: What is your return policy?
We offer a 14-day return policy from the date of delivery. Items must be unused, unopened, and in original packaging.
Q: How do I request a return or refund?
Please contact us at support@wishbeautify.com with your order number and reason for return.
Q: When will I receive my refund?
Once the returned item is received and approved, refunds are processed within 5–7 business days to the original payment method.
💳 Payments & Security
Q: Are payments secure?
Yes. All payments are processed through secure, trusted payment gateways. Wish Beautify does not store your card details.
Q: What payment methods do you accept?
Available payment methods will be shown at checkout and may include cards, digital wallets, or other local UAE options.
📩 Support & Contact
Q: How can I contact customer support?
You can reach us anytime at:
📧 support@wishbeautify.com
Q: When will I get a response?
Our support team aims to respond as quickly as possible, usually within 24 hours during working days.
✨ Wish Beautify Promise ✨
Clear Answers • Honest Service • Trusted Beauty